Orbitz updates

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We apologize for our system failure. Please try again. Account already exists. Authentication failure. Action required! To finish creating your account, please click the link we just sent to. Orbitz rebooked our tickets without permission. Now we have flights to Aruba, but our hotel remains in Tahiti.

I have tried numerous times to get this corrected with absolutely no help. The Orbitz error has cost me several hundred dollars because of change fees and penalties. Can you help us? A : Orbitz should have never changed your original reservation. Orbitz, like most major online agencies, keeps a record of every click and keystroke.